Fraud Center: Important Fraud Support Contact Information

BankFIRST Fraud Contact Information

If you suspect the following…

Then…

  • Suspicious BankFIRST emails (phishing) suspicious communication including text messages

Forward the information about the email, pop up web page, text message or scam to netbank@bankfirst.com

You will receive an automated response to let you know we received your email.

If you believe you have provided your personal or account information in a response to a phishing email or fraudulent site, please contact your local BankFIRST branch.

  • Lost or Stolen Checks
  • Unauthorized Check
  • Lost or Stolen Debit Card
  • Unauthorized ACH Withdrawal
  • Unauthorized Debit Card Transaction
  • Unauthorized Wire Transfer

Contact your local BankFIRST Branch immediately

Fraud involving your:

  • Equity Line
  • Consumer Loan
  • Small Business Loan

Contact your loan officer OR 407-629-8466 x 13192 immediately

Lost or Stolen Personal Credit Card

Call 1-800- 558-3424 immediately

Lost or Stolen BankFIRST Business Credit Card

Call 1-866-552-8855 immediately

Lost or Stolen BankFIRST Debit Card (afterhours)

Call 1-800-500-1044 immediately

BankFIRST locations:

Central Florida Locations

  • Apopka 407-889-7434
  • Clermont 407-877-3241
  • Eustis 352-483-3999
  • Oviedo/Winter Springs 407-677-9779
  • Sanford 407-330-3266
  • Winter Garden 407-877-0909
  • Winter Park 407-629-8466
  • Ormond Beach 386-672-3003
  • Port Orange 386-304-6577
     

Brevard Locations

  • Melbourne 321-953-2265
  • Titusville 321-269-4001
  • Viera/Suntree 321-242-2150

BankFIRST Branches

For any non-fraud related issues regarding your account that does not require immediate attention:

Please use the Contact Us form