Fraud Center: Important Fraud Support Contact Information

If you suspect the following…

Then…

• Suspicious BankFIRST emails (phishing) suspicious communication including text messages

Forward the information about the email, pop up web page, text message or scam to netbank@bankfirst.com

You will receive an automated response to let you know we received your email.

If you believe you have provided your personal or account information in a response to a phishing email or fraudulent site, please contact your local BankFIRST branch.

• Lost or Stolen Checks
• Unauthorized Check
• Lost or Stolen Debit Card
• Unauthorized ACH Withdrawal
• Unauthorized Debit Card Transaction
• Unauthorized Wire Transfer

Contact your local BankFIRST Branch immediately

Fraud involving your:

• Equity Line
• Consumer Loan
• Small Business Loan

Contact your loan officer OR 407-629-8466 x 13192 immediately

Lost or Stolen Personal Credit Card

Call 1-800- 558-3424 immediately

Lost or Stolen BankFIRST Business Credit Card

Call 1-866-552-8855 immediately

Lost or Stolen BankFIRST Debit Card (afterhours)

Call 1-800-500-1044 immediately

BankFIRST locations:

Central Florida Locations

• Apopka 407-889-7434
• Clermont 407-877-3241
• Eustis 352-483-3999
• Oviedo/Winter Springs 407-677-9779
• Sanford 407-330-3266
• Winter Garden 407-877-0909
• Winter Park 407-629-8466
• Ormond Beach 386-672-3003
• Port Orange 386-304-6577
   

Brevard Locations

• Melbourne 321-953-2265
• Titusville 321-269-4001
• Viera/Suntree 321-242-2150

BankFIRST Branches

For any non-fraud related issues regarding your account that does not require immediate attention:

Please use the Contact Us form