Fraud Center: Important Fraud Support Contact Information

BankFIRST Fraud Contact Information

If you suspect the following…


  • Suspicious BankFIRST emails (phishing) suspicious communication including text messages

Forward the information about the email, pop up web page, text message or scam to

You will receive an automated response to let you know we received your email.

If you believe you have provided your personal or account information in a response to a phishing email or fraudulent site, please contact your local BankFIRST branch.

  • Lost or Stolen Checks
  • Unauthorized Check
  • Lost or Stolen Debit Card
  • Unauthorized ACH Withdrawal
  • Unauthorized Debit Card Transaction
  • Unauthorized Wire Transfer

Contact your local BankFIRST Branch immediately

Fraud involving your:

  • Equity Line
  • Consumer Loan
  • Small Business Loan

Contact your loan officer OR 407-629-8466 x 13192 immediately

Lost or Stolen Personal Credit Card

Call 1-800- 558-3424 immediately

Lost or Stolen BankFIRST Business Credit Card

Call 1-866-552-8855 immediately

Lost or Stolen BankFIRST Debit Card (afterhours)

Call 1-800-500-1044 immediately

BankFIRST locations:

Central Florida Locations

  • Apopka 407-889-7434
  • Clermont 407-877-3241
  • Eustis 352-483-3999
  • Oviedo/Winter Springs 407-677-9779
  • Sanford 407-330-3266
  • Winter Garden 407-877-0909
  • Winter Park 407-629-8466
  • Ormond Beach 386-672-3003
  • Port Orange 386-304-6577

Brevard Locations

  • Melbourne 321-953-2265
  • Titusville 321-269-4001
  • Viera/Suntree 321-242-2150

BankFIRST Branches

For any non-fraud related issues regarding your account that does not require immediate attention:

Please use the Contact Us form